Archive for December, 2008

Pet Allergies

Thursday, December 11th, 2008

A lot of customers tell me that the pet likes the Pet Wash and comes to them for more of it.  Especially if the pet has a smell you can use the body wash at least 5 days straight and not dilute it.  That’s how powerful it is.  What i like about our product(petwash), it comes in many different sizes, starting from 16oz to a gallon and even as a 5 gallon. You may say wow a 5 gal. but yes many people buy the 5 gallon.  The body wash can also be used to help with infections and condition the skin and the coat. We have many other products that can be used for pets and humans. Our pet line is the healing and protection spray and the pet wash. Be very careful about putting the pet wash on cats, because it is highly concentrated.  So if you wish to you can, but it’s not recommended unless it is diluted four parts water to one part wash. The pet wash is very soothing and most dogs love the bath. Another product that is really popular and can be used for many types of problems, is our Sulfinex cream.  This is veterinary strength and can be used on cats and dogs.  I like the fact that it attacks fungus.  All of our products are non toxic and safe around children and pets. When you think of the word, repair, it means to fix something that was either torn down or need to be worked on. I like our products because most of the ingredients are natural.  Many customers call us for help due to their pet having skin problems, because we have pet care products they are happy.  Especially that we can help with the dog or cat skin problems.  All of our products for dog or cat skin care cure are listed on the website and even some of our customers have sent in photos of the before and after pictures of when the pet started using our products. Being new to the company  I am learning everyday and helping educate the customers at the same time.  Most of the time we let the pets live in the house mainly cats. It is very important to learn all about these type of things because your pet is the one that is suffering.  They can’t say help me, or even try to reach for medicine and take it by themselves.(That would be nice) but not in this life time.

Pet Staph

Thursday, December 11th, 2008

I got a call one day from a concerned pet lover about her dog that was diagnosed with a Staph infection. She said the dog had been dealing with this off and on for a little over a year. The dog had been in the hospital for an ailment and every since getting out of the hospital the dog had been battling staph infections mostly under the belly area and in between the creases of his hind legs. She stated she was tired of taking her dog to the vet to only be given antibiotic after antibiotic which nothing worked. She says she got online one night after returning from a vet visit crying trying to find something to help her baby because she couldn’t see him suffer anymore. Once Mrs. K was on our webpage she opted to speak with a customer service representative through our live chatting system. Just so happened she got me and we started discussing treatments concerning her dog and if our products would really kill the bacteria infection without her dog having to taking anything orally. She said her dog’s symptoms were a greenish puss color substance coming from the sores on the dog’s under belly and had a really bad odor. I advised customer our products were very good, were non toxic and they would not compromise her dog’s immune system but that we also had a product that would give a boost to the dog’s immune system. She was very intrigued because her dog’s vet had been telling her the whole time that it would have to be taken care of with antibiotics. Her initial order was for the Staph combo for $39.95 which includes our Pet wash, Healing spray and Healing gel. Customer called in exactly a week later stating the smell had completely gone, the affected areas that were oozing with the green goo was now starting to scab over. Customer placed an order for our disinfectant spray and our Might Vites for her dog that day because she says she was scared that the product wouldn’t work and she didn’t want to start off buying too many products. Mrs. K says her dog now is more vibrant and happy, the sore areas are scabbed over and almost completely healed up after about 3 weeks of using the products. She says she mists the disinfectant spray daily on her dog’s bedding and favorite spot on the couch. She also stated that besides the products working for her dog and clearing up the staph infection she also loves that her dog is enjoying taking the vitamins because before he would eat all around any type of vitamins she would give him or she would have to force them down his throat. If you would like more information on pet staph and our products please click here.

Animal Skin Repair

Wednesday, December 10th, 2008

Skin Repair can  be caused from many of things, starting with allergies,-due to the different type of foods that pets eat, It also can occur from an abnormal enviornmental substance such as dust, pollens,or microorganisms, even minor or major cuts, and open sores. If these sorts of things or left untreated it can lead to an infection. We all know that infections are known as an invasion of your body that can leave you deadly. Luckly for pets, we here at Qbased have products that can help with all sorts of illness.  When you think of skin repair, you think of something that has been torn or messed up.  Well we have treatments and solutions to help with reparing pets skin.  We also help repair human skin as well. Being new to the Company I have learned alot about many types of ailments and I have come to realize that we have products that can treat many types of things with just one product.  That really is amazing. Whether you are dealing with a pet or human, we have one simple product that can help with all sorts of diseases.  One of our workers here at Qbased has a cat name Simba who has had allergies for a while since they had him for about 10 months.  His skin had sores on it, and it was all crusty, especially behind his ears.  He also had sores on his chin and back. Simba had flakes like dandruff and they changed his food, he is able to eat different types of food and now is on our Mighty Vites vitamins. From using  our products such as the healing and protection spray this helped sooth the skin that was irrated and healed it as well as protected it.
As for as many animals that have tried our products cats as well as dogs this product is good for wounds, rashes, and cuts as well as scrapings.  You can use this products for insect bites, and even abrasions.  The ingredients in this product are made to be like a barrier to protect the skin. I like it because it is non toxic. You can use it on animals and even on birds or reptiles. Imagine that!  When trying to repair skin, you need to be very careful because it is already sensitve so any little thing can trigger it off to become infected all over again.

Sharon with Q-Based Customer Service

Ringworm Symptoms

Wednesday, December 10th, 2008

Ringworm in cats, ringworm in dogs, rabbits or other animal is a fungal infection, not an actual worm. Many pets owners don’t realize what ringworm really looks like and will usally bring their pets to the Vet for diagnosis. Here is more details on how ringworm usally form. They usually appear as a small pimple-like growth that can begin growing into a scaly or crusty, red, raised area that sometimes can cause blisters and pustules. Hair around the ringworm areas can become thin and brittle in turn causing hair loss and bald spots in animals. As the ring start to grows, the center of the rash will usually turn into a more normal skin color, and you will be able to see the ring-shape or almost circular-shape.

Here are some of the most common symptoms of ringworm in animals:
Sometimes a patche of hair loss, matted wools, discoloration, crusty, thick lesion, pustules, thickened, red, oozing skin, if hair growth happened, it might grow back black, scarring can occur, hair becomes brittle, and swollen lesions.

As a CSR at Q-Based Healthcare, it’s very typically to get a call about ringworm in cats and dogs. Most of the customers that have pets with ringworm have either treated with something over-the-counter, an athlete’s foot cream or prescription from the vet. Many found that what they are using is not working or just keeping the ringworm at bay. Some even say the medication that they used caused the ringworm to spread. As I have tried to explain to many customers the medication cannot spread the ringworm, it’s the spores of the ringworms that spread if not treated correctly.
Many people have tried home remedies such as tea tree oil on their cats not knowing that this is very toxic to them. Some use sulfur based products that are made with HARSH yellow (lime) sulfur that STINKS and STAINS. Pet owners are required to use gloves and use in a well ventilated area, (Yellow sulfur is very corrosive to skin and can cause serious injury) it is also not recommend for small animals under 12 weeks of age.

What PetsBestRx use as their treatment is the White sulfur (Methyl Sulfonyl Methane)-it’s safe, non toxic, and non-staining, plus has a pleasant smell to them as well and they do not contain tea tree oil. This method has been proven to be 98% effective. Another product that is used in conjunction as a double protection is our Healing Spray/Infection Protection Gel which has anti-fungal properties to attack many fungal strains deep in the dermal layers. Beside the actual treatment, please remember that the treatment of your environment is also very important to sanitize to eliminates any spores, otherwise, you might constantly have ringworm outbreaks from one pet to another or even yourself. Good Luck!

Nan, CSR

What is Ringworm in pets

Wednesday, December 10th, 2008

Ringworm is a fungal infection, not an actual worm itself. Many people get confused when they hear about ringworms. Human, animals including cats and dogs can also get ringworm.  The best prevention for ringworm is to disinfect anything that you are not familiar with -especially, if you are in public areas.

I have to say that ringworm is contagious but in rare cases, some people are immune to it and will never get ringworm-this goes for both human and their pets.  I know this from my own experience with many customers and pets as well.

I also notice that ringworm in cats and ringworm in dogs is very common. Cat are known to be the ringworm carrier which sometimes they don’t even have any symptoms, but guess what if you have a cat and one day you start popping out with ringworm sores, you better get your cat a treatment for ringworm.

Let me just tell you about some of the pet’s owner that I have spoken to whom have dealt with ringworm on their cats. Anita was one of my favorite customers. She owns a cat name, Precious who somehow contracted ringworm sores on her back and one right on her face.  Mrs. Anita who sounds like she in her 50′s was worried dearly for her cat when she found out that Precious have cat ringworm. Of course,  I could understand her point, she doesn’t have any kids and lives alone with just her cat.

One day, Precious started to have these pimples on her back, but within a few days, it starts to form like a circular, raised, red shape with normal skin tone in the middle. She didn’t know what it was so she decided to bring her cat to the Vet. The Vet automatically diagnose Precious with ringworm when he saw her. Mrs Anita was freaked out -she have tried questioning the Vet to learn more about it. All the Vet told her was it’s a fungal infection and to put Precious on some topical creams, and advise her if Precious is not responding the cream, he will try to put her on oral medications.  Unfortunately, Precious did not respond well to the ringworm treatment at all, within just a few days, she started popping out with more ringworms on her face.

Mrs. Anita was so frustrated and decide to browse online for an alternative topical Ringworm Treatment  that is cheaper and affordable, but yet effective. She called and talked to me, while I guided her through it. Yes, she did ask me many questions and I gave her all the answers. She also wanted to learn about the horrible side effects the oral medication can do to her cat if she chose to go that way. She was tearing while talking with me for possibly saving her cat’s life. I suggested for her the superpack, the complete kit that contains hospital Grade disinfectant to eliminate the ringworm spores in her environment. She was very excited to try our products, and sure enough, 10 days later, she called back and said the ringworms on her cat had cleared up. She thanked me over and over again.  I just love my job and I love helping people just like Mrs. Anita. You can click here to view our pet website.

Nan, CSR

Mrs. Rodger’s Ear Mite Relief

Wednesday, December 10th, 2008

My name is Demetria and I would like to share the experience I had with one of our customers. Mrs. Rodger’s is treating both her cat and dog for an ear mite infestation and have been for the past six months with vets medications which sadly did not work. Mrs. Rodger’s purchased our products and within a week of usage she has seen a noticeable change with her pet’s symptoms. They were constantly itching and scratching at their ears and face which caused open soars and they also had an awful smell coming out of the ears.

With all those symptoms, I suggested for Mrs. Rodger’s to purchase our Ear Mite Super Size Pack which includes a 8oz of the Mitactin spray to kill the mites in the ears and body if needed and it included a 8oz bottle of the Healing and Protection Spray for killing bacteria infection  and healing open soar. The pack also include a 32oz De-Stroy Eco Dust Powder, which can be used on the dog’s coat, the carpet and pets bedding to kill the mites. I also suggested the Disinfectant Spray for the areas she chose to get rid of the earmites daily such as the couch, chairs, upholstery and hard surfaces as a contact killer for the mites. I also suggest that Mrs Rodgers try our Mighty Vite’s to boost her pets immune system but she already had some of her own. I also suggested she separate the pets to avoid re-infestation and that she also disinfectant their bedding daily. After completing the order, I request a call back from Mrs. Rodgers five days after she began treatment for update. She also was advised that she could call before that if needed to.

Mrs Rodgers was so excited that she could not wait five days to call me. She called me within three days after she began the treatment to advised me of the improvement she noticed. Mrs Rodger’s advised me both Queen (cat) and King (dog) are doing much better the smell is gone from both of them and they are not scratching as much as before the use of the products. They are more active and are eating better and just look 100% better. She thanked me for my patience and knowledge about the products.

Helping customer like Mrs. Rodger’s and there extended family makes this profession most fulfilling. It makes me feel GREAT knowing that I made a difference. 

To get more information about pet products see click here.